1. About this policy
This policy explains what CareConnect PH saves in your browser or on your phone, in line with the Data Privacy Act of 2012 (Republic Act No. 10173). Read it with our Privacy Policy.
2. What cookies and storage are
Cookies are small files a website saves on your device. Websites and apps also use "local storage", "session storage" and an offline cache to save small amounts of data. In this policy we call all of these "cookies".
3. What we use
| Type | What it does | Status |
|---|---|---|
| Needed to work | Keeps you logged in (Firebase sign-in), remembers whether you are in Client or Provider mode, and the security check that tells real people from bots (Google reCAPTCHA through Firebase App Check). | In use |
| Settings | Dark or light mode, the tab or page you were on, the Live GPS switch, which notices you have seen. | In use |
| Offline copy | The installed app keeps copies of its pages, pictures and sounds on your phone so it opens fast and works with a weak signal. Push notification settings are kept here too. | In use |
| Analytics | Tracking how you use the site with tools like Google Analytics. | Not used |
| Advertising | Cookies that follow you to show ads. Sponsored banners in the app do not use them. | Not used |
Examples of names you may see: firebase:authUser:*, careconnect_user, careconnect_mode, careconnect_theme.
4. Other companies
- Google (Firebase) saves sign-in data so you stay logged in. Our security check (Firebase App Check) uses Google reCAPTCHA, which may set its own cookies to tell real people from bots. See Google's cookie policy.
- Google Fonts, OpenFreeMap and jsDelivr send us fonts, map pictures and map code. They do not set cookies through our pages, but they receive your IP address when your phone asks for these files.
- PayMongo may set its own cookies on its payment page when you top up. Its own policy applies there.
5. How to control them
You can delete cookies and site data in your browser settings at any time (for example Chrome: Settings, then Privacy and security, then Delete browsing data). If you remove them you will be logged out and your settings will reset. Private or incognito mode deletes them when you close the window.
If you installed the app, uninstalling it removes its offline copy.
6. "Do Not Track"
We do not track you across other websites, so a "Do Not Track" signal changes nothing on our side.
7. Changes and contact
We will update the date at the top when this policy changes. Questions? Email support@careconnectph.net or use the Contact page.